We hope you will be totally satisfied with your purchase. However, if you are unhappy, we will refund your purchase.
Step1 : Inform us in writing, by email (firstname.lastname@example.org ), if you wish to return your order within fourteen working days. Please state the reason for returning and if you would like a refund or exchange.
Step 2 : We will then contact you and agree on the course of action to be taken.
Step 3 : All goods must be returned in its original packaging and include the delivery docket to:
Cootes of Ballygawley
83-87 Main Street
Step 4 : As soon as we receive the goods we will either send you an exchange or a refund as agreed. Provided items are returned within 14 days of purchase and the items are in a resalable condition.
All goods must be returned in a perfect and resalable condition, with all original product packaging intact!
The cost of returning the goods is at your expense (unless stated otherwise), we recommend using a recorded postal service.